Built for Hotels That Care About Guest Experience
From front desk automation to revenue optimization — HiLucy transforms how your hotel operates.
8 sec
Avg response time
80%
Staff time saved on routine requests
$120+
Monthly revenue uplift per room
How Hotels Use HiLucy
Three ways HiLucy transforms your hotel operations from day one.
Front Desk Efficiency
Reduce check-in time with digital pre-arrival forms. Automate FAQ responses so your staff can focus on high-touch hospitality instead of repetitive questions.
Revenue Growth
Drive incremental revenue with smart upsells — spa bookings, late checkouts, transport scheduling, and room upgrades suggested at the perfect moment.
Guest Satisfaction
24/7 availability with instant responses in 100+ languages. Every guest gets personalized service, whether they message at 2 PM or 2 AM.
See Lucy in Action at a Hotel
Watch how Lucy books a spa appointment, collects payment, and confirms the reservation — all through a single WhatsApp conversation.
~90 seconds
End-to-end
$120
Revenue captured
0
Staff involvement
I'd love to book a deep-tissue massage. What do you have available?
Great choice! I see you're in Room 118 at the Beachside Wing. We have openings tomorrow at 10 AM or 2 PM — 60 or 90 minutes. Which works for you?
90 minutes at 2 PM, please.
Payment link sent
90-min deep-tissue massage — $120.
Payment received — appointment confirmed
Tomorrow 2:00 PM, Beachside Spa.
You're booked! 90-minute deep-tissue massage tomorrow at 2 PM at the Beachside Spa. See you there!
Payment received and massage appointment confirmed.
Works with your hotel systems
HiLucy integrates with the tools you already use — no migration required.
Ready to let Lucy run the show?
Set up in minutes. No coding required. Your guests will never know the difference — except the service just got way faster.
Get Started